Shipping policy
Shipping Information
Thank you for supporting House of Aris. Every order means the world to us, and we do our best to prepare and ship your items with care.
Processing Time
Orders are typically processed within 1–3 business days. During collection launches, sales, or holiday periods, processing times may be slightly longer.
Estimated Delivery Times
Belgium
2–5 business days
Europe
5–10 business days
International
7–21 business days
Please note that delivery times are estimates and may vary depending on customs processing, local postal services, and seasonal demand.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Customs, Duties & Taxes
International customers are responsible for any customs duties, import taxes, or fees imposed by their country.
Returned Packages
If an order is returned to us due to an incorrect address, refusal of delivery, or failure to collect the package, the customer will be responsible for the cost of re-shipping the order.
Delays
While we strive to deliver orders within the estimated timeframes, delays caused by postal services, customs inspections, weather conditions, or other circumstances beyond our control may occasionally occur.
Questions?
For any questions regarding shipping, please contact us at: